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Feedback

Want to give a compliment, make a comment or complain?

If you think someone is doing a good job or if you have a good idea about how we could do things better, we want to hear from you.

We will make sure that your compliment or comment is passed to the right team and that we discuss all suggestions for improving your service.

We may not be able to make every change people suggest but we will do our best.

You can read more about our procedure in our complaints policy.

What do I do if I have a problem?

Sometimes it’s hard for people to know if you’re worried or unhappy about something unless you tell them.

There are several ways to tell us what you think:

1. Write to us at our address: Talk Well Offices, Carlson Suite, 4th Floor, Building 7, Vantage Point Business Village, Mitcheldean, Gloucestershire, GL17 0DD

2. Email us: feedback@talkwell.org.uk

3. Speak to one of our counsellors

4. Speak to someone at our head office: 01594 372777

5. Click here to leave your feedback via our online feedback form.