Contact us





General enquiries email
hello@talkwell.org.ukPlease be aware our phone number may display as Teens in Crisis for a time during our rebrand to Talk Well
Address
Talk Well Offices, Carlson Suite, 4th Floor, Building 7, Vantage Point Business Village, Mitcheldean, Gloucestershire, GL17 0DD
Online Reception
Access here and select "Online Reception & Counselling", then type 'reception' in the box.
Please do not send personal information or referrals via our hello@talkwell.org.uk email address. Instead we now have a secure Online Referral Form.
Opening hours
(referral line only)
Monday - Thursday: 9:30am - 5:00pm
Friday: 9:30am - 12:00pm
Saturday - Sunday: CLOSED
PLEASE NOTE: Talk Well observes all UK Bank holiday dates and services will be closed on these days.
Your call is important to us but sometimes our referral lines can get very busy. We are unable to accept voicemails on our phone line but you are able to send us a text or email us if that’s easier than calling and we will respond to you as soon as we can. The below times are for our general enquires and referral line only.
Our TalkWellChat and Parent/Carer Support & Advice Line services operate at different times. Please see their opening times at: TalkWellChat, Parent/Carer Support & Advice Line